Shirley Brown appointed new Head of Third-Party Administration (TPA)

Hymans Robertson has appointed Shirley Brown as head of its third-party administration (TPA) practice. She will be taking on the role at the leading pensions and financial services consultancy following the retirement of the current Head of TPA, Gary Evans. Shirley is a Partner at Hymans Robertson, having joined the firm in 2019 as Head of Operations for TPA. She has over 35 years’ experience in pensions and prior to joining the firm, worked for PWC, Buck Consultancy and Barnett Waddingham.

In taking up the position Shirley will lead the firm’s TPA activities in delivering secure member focussed quality administration and continue to support clients with their data journey to buy out, through ongoing investment in digital solutions. She will also continue to oversee the training and reward of all TPA employees as they develop their careers.

Commenting on her appointment, Richard Shackleton, Partner and Head of Pensions at Hymans Robertson says:

“Our TPA practice continues to grow, and we are committed to continuing to provide the very best service for our clients. Excellent administration is the foundation for every successful pension scheme and I’m immensely proud in the work Hymans Robertson provides for our clients. I’m thrilled that Shirley is stepping into this role, and I’m confident that her expertise will mean that she will lead the practice to continued success.”

Commenting on her new role, Shirley said:

“The DB pension landscape continues to evolve and change like never before. As a result, trustees increasingly need the support of quality pension administration with innovative digital solutions and experienced people to meet their members’ expectations. I look forward to leading the team as it navigates this changing environment and adding value for our clients to supporting their members, as we continue to provide a first-class service.”