PRISM

Fully digital, 24/7, self-service pension management for pension scheme members.

Why Hymans?

Digital access to information and administration services is now the norm across banking, insurance and other financial services. PRISM gives customers access to seamless, secure and intuitive self-service pension management.

PRISM is split across three applications:

a publicly available scheme website with helpful information for members
a secure member site
a client hub for trustees and employers.

Members get 24/7, fully digital self-service, while employers get the functionality needed to run schemes efficiently and cost effectively, in a service that’s as digital as you and your members want it to be.

Scheme websites carry information, provide general guidance and host scheme documents for members:

helps trustees comply with disclosure requirements
gives members access to helpful pensions information, like scam advice and jargon busters
helps funds meet diversity, equity and inclusion targets
reduces membership communication exercises and provides a paperless, carbon neutral communication channel.

Our member site helps you keep your members are in the know, with everything they need 24/7 at the click of a button. State-of-the-art technology protects members’ benefits – access requires multi-factor authentication registration and secure log-in, every time.

flexible member communication – 24/7 access to their pension information.
real-time personal information updates – updates go straight to the administration system, improving data quality, making it easy to meet industry requirements like dashboards and providing potential cost savings from insurers.
unlimited access to retirement income modelling – members receive instant estimates of their retirement benefits.
quotes and queries requests go direct to your administration team – instant and flexible communication to suit your members’ needs.
transfer value illustrations come through a regular data feed, straight from your actuary.
unlimited and real-time retirement quotes save time and helps members make good retirement decisions.

Our client hub is a reporting dashboard with secure access to member records for trustees and employers.

The hub:

is GDPR compliant
reduces admin team requests, as trustees can view summaries and stats through the online tool
helps you work with your members to inform future developments
gives greater control and better insight
develops webservices tailored to your scheme
provides core web functionality, with add-ons available.